Faq

Frequently asked questions

Do you have any questions? We’re there to help.
  • What sort of events do you provide your services for?

    As Belgium's only 100% organic caterer, we provide all types of services for professional and private events. As examples, we can provide services for conference days, walking lunches, receptions, cocktail dinners, walking and flying dinners, seated dinners, live cooking events, open bars, lunch deliveries and weddings, galas, shows and exhibitions or family events.

  • How do I get a quote?

    You can send us your enquiry by e-mail to contact@biorganic.bio including all the available information about your event: event type, the venue at which it will be held, the type of catering you require, the number of participants, the schedule of your event and the catering budget if you have already set one. Once we receive your enquiry by e-mail with all of the above-mentioned information, we will send you a reply from our sales teams within three working days.

  • How do I book a service after receiving your offer?

    Once you have accepted the offer submitted by our sales team, we ask that you send us a confirmation e-mail with your invoicing details. For orders of more than €2000, a down payment equivalent to 80% of the total cost will be requested after your confirmation, as a deposit. The final invoice will be sent to you and must be settled once your event is complete. For further information, please refer to our general terms & conditions.

  • How far in advance do I need to book?

    We request that you confirm the offer within a minimum of 14 working days before the date of your event, subject to availability in our planning schedule. All confirmation requests received less than 14 working days before the event will be subject to consideration and to the issuing of a  final decision by Biorganic’s managers.

  • Do you hire your own venues for events?

    Biorganic has numerous partner venues located throughout Belgium's three different regions: Brussels capital, Flanders and Wallonia. If you're looking for a place in which to organise your event, please feel free to contact us at contact@biorganic.bio or by telephone on +32 2 649 57 52  and we’ll be delighted to assist and advise you in your search for a venue.

  • Do you handle the room decoration?

    The room decoration is not included in our basic offer. We deal with a number of different partners for all specific requests for furniture and/or decorations. We can obtain a wide choice of furniture, floral decorations and particular types of tableware, etc., according to the theme of your event.

  • Up to how many participants could you organise a banquet for?

    We can provide 100% organic catering for any event from 50 to more than 2000 participants. All requests for events of less than 50 people will be considered by Biorganic’s managers but there is no guarantee that they will be accepted. If accepted by Biorganic, additional labour and logistical costs will be incorporated in the final price.

  • Is it possible to carry out a tasting before placing an order? If so, is payment required for this?

    Yes, Biorganic allows you to participate in a tasting in our workshops by appointment only. This tasting is free, the first time and for up to 6 people.

  • Do you offer vegetarian and vegan menus?

    Vegetarian and vegan diets are more than welcome at Biorganic. We offer menus adapted to everyone's preferences to meet your needs and expectations. Additionally, we attach great importance to your concerns regarding the different allergens present in each of our dishes. So please feel free to provide us with details of your allergies when submitting your enquiry.

  • How do you ensure that all of your products are 100% organic?

    Biorganic is listed as the only Belgian caterer certified as being 100% organic by Certisys . All of our food products are obtained from organic farming, and most of these are derived from short and local circuits. We also favour the use of fish from sustainable fishing and certain fair-trade food products. Our extensive know-how means that we produce dishes and banquets on a daily basis, with a constant focus on the quality and freshness of ingredients, thanks to our extremely efficient kitchen team.

  • Do you propose cooking-themed features during an event?

    We can propose live cooking features during an event with our chefs working behind the buffets to propose dishes cooked "on the spot" just in front of your guests. We also work in partnership with Belgian and organic cocktail barmen to propose live cocktail bars throughout your event.

  • Do you also provide catering for weddings?

    We are very proud to be able to propose 100% organic gourmet cuisine for all our clients looking for a caterer for their wedding, where taste, quality and elegance are the key words.  You'll simply love our refined cuisine and our dishes brimming with fresh local seasonal produce. What better way to delight your guests! If you're looking for a venue for your wedding event, feel free to contact us and we will be pleased to help with your search.

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